Digital Contract Signing: external service disruption

Incident Report for SalesRabbit

Resolved

This incident has been resolved. Digital Contract Signing in SalesRabbit is fully operational.

Posted Oct 21, 2026 - 10:22 MDT

Monitoring

The issue affecting SalesRabbit Digital Contract Signing has been traced to an external service that SalesRabbit and other companies rely on for this functionality.

We are actively monitoring the situation and will restore full service as soon as Dropbox Sign resolves the underlying issue. Current provider status: https://status.hellosign.com/

Posted Oct 21, 2026 - 09:24 MDT

This incident affected: SalesRabbit - United States (Mobile - Android, Mobile - iOS) and SalesRabbit - Europe (Mobile - Android, Mobile - iOS).